Thursday, July 9, 2020

MSI Gaming Philippines launches pickup service for laptop repair and RMA

This is great news for all MSI laptop owners in this time of the #Covid19 pandemic when everyone is advised to stay at home. Having your laptop that needs repair picked-up at your place is the most convenient way to go.

MSI Gaming, a world-leader brand in gaming laptops, wants to support its loyal customers by offering a free pickup service for warranty and repair claims within NCR Region. This service is a commitment to MSI laptop users to avail warranty services in the convenience of their own homes during the COVID-19 pandemic.

MSI Support channels are live
Different channels are available for end-users to get tech support for their MSI laptops. Onsite pickup requests can also be made through these channels for convenience.
· Phone tech support: (02) 8470-3552
· Email:
· For MSI Online Live Chat,
1. Go to
2. Register / Log in
3. Click online chat

MSI Pickup Service terms and conditions
· This service is valid to MSI Notebooks purchased from authorized dealers in the Philippines.
· Notebook series eligible for this service are GT Titan, GS Stealth, GE Raider, GP Leopard, Creator Series, Prestige Series, and WS Workstation laptops.
· Only Units covered by the warranty can request a pickup, and the unit's warranty will base on the invoice date.
· On-site pickup is for NCR Customers only
· MSI Service has the right to reject requests if the pickup location is inaccessible.
· MSI Service also has the right to change the pickup schedule, and the end-user will be advised of the change a day before.
· Logistic personnel does not troubleshoot or repair units.
· MSI Engineers will check the unit according to the MSI Warranty policy.
· Pickup schedule is 2-3 days after request confirmation.
Learn more

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We're also excited for Ubisoft Forward event on July 12, 2020. Let's wait for the big reveal.