Wednesday, April 29, 2020

A Tale of A Realme Dealer and Merchandizer

Today I filed a complaint against a Realme Dealer via the DTI email:
Hi,

I want to complain about a Realme Dealer who cancelled my online order simply because I vent out my frustration over a late package for a Cash On Delivery purchase.
Last April 26, 2020 I placed an order online for a Realme i5 cellphone on their Facebook page. It went to a Google Doc and I filled out all the necessary information. I got a confirmation message via SMS that my order will be delivered the same day. However, it didn’t.

Monday, April 27, 2020 I got a message from Tin of Realme asking me to confirm the order. This time I have to fill out another form via SMS. After filling in the form, she confirmed that I will have it delivered same day. The delivery fee is P300. That afternoon, I got a message saying “Nagkaroon daw po problem ang dealer sa pag pick up ng stocks today” that’s why it was not delivered.

The next day, April 28, 2020 I got another message explaining why it can’t be delivered again because of a “1 day total lockdown sa area ng dealer” with a promised “Bukas pa din po maideliver ang order mo po”.

Today, I got another message from her saying that the order is already with the rider. I’ve waited until late this afternoon but the dealer called me instead. Saying that the order was not included in the rider’s itinerary. I vent out my frustration over the phone with the caller (who turns out to be the dealer). He offered to have it delivered tomorrow which I agreed.

A few minutes later, I got a message from Tim of Realme saying that the dealer cancelled my order altogether in spite of the conversation we had a few minutes earlier that I still want the order delivered tomorrow.

This is unacceptable behavior from a business/dealer. The dealer 0998-960-7357 not only lied to me (saying that he’ll deliver the merchandize tomorrow) but cancelled my order without my knowledge.

I hope to hear from you regarding this complaint.

Elmer Domingo
0932-280-7507
www.elmerdomingo.com


Both the dealer and the merchandizer messaged me via SMS. They showed the two faces of customer service – the uncaring dealer for the brand Realme and the empathetic merchandizer who showed what caring for the brand really is.

Saturday, April 4, 2020

Duterte Spreads False Info About #Covid19

Yes, you read that right – no other than President Duterte is spreading false information about the Corona Virus Disease a.k.a. #Covid19

In his late night conference yesterday April 3, 2020 he mentioned that #Covid19 is airborne and that you could die from it within 2 days. Both information from #Duterte have already been debunked by the World Health Organization.

Here’s the transcript of his speech explaining the #Covid19 in Filipino:

(15:29)
Nag-desisyon na kaagad ako kasi pinag-aralan ko na ang Covid. Sinusundan ko na ang Corona Virus d'yan. Because I read. Nagbabasa ako. Hindi ko na sabihin kung anong binabasa ko basta binabasa ko. I keep posted myself. CNN tapos yang about yan. Yang Covid in just a matter of 2 days kasi yung mga pasaherong sumakay ng eroplano umuwi yun. Mga turista umuwi kung saan. Pagdating nun sa kanila, pasa sila, kain, labas. Kaya walang katapusan. Kaya spread. Kaya ganun. Kaya ang pinagbabawal kasi hindi matapos ito. Kaya kung ayaw ninyo kayo na lang ang tapusin ko. Para maprotektahan ko yung mga inosente na ayaw mamatay. 

If you keep on converging na kung saan-saan ka, then you spread the... it's airborne... hangin eh. Pag mag ubo ka dito *cough* Ilang metro yan... dadalhin doon. Mikrobyo yan eh. Part of the hangin. Kasali ng hangin yan...pag meron dung isa... sabi mo wala naman akong nilapitan. Wala nga. But it's deadly. In 2 days ano ba yun namatay in 2 days. May isang prominenteng tao... kausap pa n'ya yung asawa n'ya. Nag-video sila. Buti na lang na save ng ano... 2 days patay. Kaya...(inaudible)
At right at the beginning I must be very frank and very emphatic about it. Not really in strong words, sinabi ko may dadating na sakit. Walang gamot ito. Ang gamot nito ang katawan mo lang. Hindi ito TB. Hindi ito yung nasugatan. Hindi ito yung mabaril na magkaroon ng nana o ano. Antibiotic yan mabubuhay ka. 

Ang veerus katawan mo talaga. Kaya nga tamaan ka ng kung anong sakit chickenpox hindi ka na tatamaan ulit. German measles pag dumaan ka hindi ka na... Kasi ang katawan mo alerted na, may mga sundalo tayo sa katawan... antibodies. Na 'pag may pumasok na mga germs yung ating katawan hindi n'ya kilala eh ung kalaban n'ya. Basta sige lang. Sa loob magmi-mix sila. Maya-maya kinakain na ang katawan natin. At that time ma-weaken ito... ang lungs. In 2 days ubusin kainin talaga ng veerus ung katawan mo. Baga mo. Baga ba yun sa Tagalog? What what's...? Baga rin? Bisaya yan. So ganun.
(19:36)

https://www.youtube.com/results?search_query=duterte+april+3%2C+2020





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Saturday, January 18, 2020

An Open Letter to Sec Mark Villar Re: 2,709 Bridges

Honorable Mark Villar
Secretary
Department of Public Works and Highway (DPWH)

Dear Mr Secretary,

This is regarding the recent report of the Presidential Communications Operations Office (PCOO) on the event of the Duterte Legacy Photo Exhibit.

In that infographics, it was mentioned that there were 2,709 bridges project. May I know how many of these are actual bridge construction and how many are merely repairs/rehabilitations?

I've reviewed the DPWH Twitter and Facebook page and I've only counted 146 bridges constructed/repaired. This is very far from the 2,709 bridges project that the PCOO is boasting. Attached is the Excel file I compiled of these projects your office reported on social media.
I believe that the PCOO report is misleading since it didn't provide details on many of these bridges were constructed and how many were mere repairs/rehabilitations.

I'm also requesting a detailed breakdown of these bridges that PCOO mentioned through your office. I also submitted the request via the FOI Portal as well.
If I may suggest, please create a separate Twitter or FB account that will only posts completed bridges/airport projects. It will make it easier for concern citizens like me to track down DPWH projects. Your current Twitter and FB page is cluttered with the following announcements that makes it hard for us to de-clutter:
  • · Lakbay Alalay (Undas)
  • · Road Closure/Clearing Operation
  • · Big One Preparedness Program
  • · Typhoon Updates
  • · Coastal Clean-up
  • · Seminars
  • · Installation of water collectors
Likewise, I'm requesting a breakdown of the 243 seaports that was also mentioned in the infographics. How many of these seaports were constructed from scratch? How many are mere repair/rehabilitation.

Hoping for your immediate action regarding this request,

Elmer Domingo
Blogger and Citizen from Pasig City
www.elmerdomingo.com






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